- Volunteers enhance our work by adding value, support and diversity.
- We will be committed to providing beneficial experience and activities for our volunteers.
- We will provide support, encouragement and, where necessary, training for volunteers.
- We will ensure that we and the volunteers know what is expected.
- We will have a duty of care to volunteers and staff, who will in return have a duty towards themselves and those around them.
Selection of Volunteers
Application forms, informal interviews, and the use of references will be a part of the selection process. We will, wherever possible, endeavour to match the skills, interests and talents of each volunteer to suitable roles. Where appropriate, we will limit certain tasks to volunteers who have particular experience that fits them for an activity. We reserve the right to decline the involvement in our programme of anyone who we assess to be unsuitable.
We may require references on professional expertise or suitability of volunteers.
When you sign to become a volunteer you will be asked to agree:
- To follow guidelines and procedures in this agreement or in accordance with further instructions.
- We will explain the sources of support available to you.
- We will be introduced to Library staff and those with whom you will work.
Where it is necessary you will be given suitable training by members of staff of the library.
- This is dependent on your choice of the amount of time that you wish to commit to your role as a volunteer in the Athenaeum Library. We would hope that your undertaking will be regularly fulfilled.
- Changes can be made to your commitment in the light of circumstance and in agreement with the Librarians.
- If you are unable to attend for some unforeseen circumstance of emergency please telephone the Reception Desk on 0151 709 7770.
Dress and Conduct
- Volunteers will be expected to dress and conduct themselves in a way which is in accordance with the rules and traditions of the Athenaeum.
Expenses and Benefits
No remuneration is available for volunteers. However, exceptional out of pocket expenses may be refunded.
Health and Safety
- The health and safety regime of the Athenaeum is contained in a policy document obtainable from Reception. It should be read by all volunteers.
- First Aiders are present in the building at all times. Their services should always be used and you should not attempt to administer aid yourself.
- An accident book is kept in Reception and all incidents should be recorded.
- Ensure that you have familiarised yourself with procedures in case of fire.
- Alcoholic drinks must not be consumed within the area of the library or when a volunteer is on duty.
- The Athenaeum is a non-smoking environment.
- A volunteer is expected to familiarise themselves with the emergency procedures and to know safe routes and the location of fire exits.
- In case of fire:
- Raise the alarm.
- If safe close doors and windows if safe to do so.
- Do not attempt to deal with a fire yourself.
- Leave the building by an approved route quickly and safely and report to your Fire Marshal.
- You will be shown the Library and have the procedures explained to you.
- You will be familiarised with the cataloguing system.
- You will be shown research techniques.
- You may be shown some conservation techniques.
- Volunteers will be expected to be vigilant at all times and to ensure that proper procedures to access and borrow books are adhered to at all times.
- On arrival volunteers should sign in at the reception desk and will be issued with identification badge that should be worn at all times.
- On leaving the premises you must return the badge and sign out.
- Outdoor clothing and personal belongings can be stored in the library office.
- Access to computer equipment in the Library is for professional purposes only and must not be used for any personal or other purposes, either for the retrieval or storage of information or for communication for private purposes.
- It is essential that volunteers ensure the confidentiality of any information that that they may acquire concerned with the affairs or management, staff or Proprietors and members of the Athenaeum.
- If a complaint is made against a volunteer they will be informed of the nature of the disagreement. Their supervisor will investigate the matter.
- The volunteer will be informed immediately of the nature of the complaint and asked to give their version of the matter.
- After this if the matter is not reconciled a senior member of staff or of the Committee will be asked to intervene.
Equality and Diversity
The Athenaeum never discriminates against an individual on the grounds of gender, race, colour, sexual orientation or religion and is committed to a policy of equality in every respect.
Volunteers should not bring visitors to the Athenaeum or to the Library without the express permission of the Chairman of the library.
Ending service as a volunteer
No fixed term contract exists for volunteers and the arrangement can be terminated by either side on one weeks’ notice.
Any contingencies and events not covered by this agreement should be settled using normal common sense and the application of the rules and customs of the Athenaeum.